General FAQ
PRYSM allows you to extend the life of the purchased product in the virtual environments to express yourself phygitally. Here we answer frequently asked questions to make your journey even easier with us!
Just got my garment: what’s next?

You just purchased your outfit, congratulations! Now you need to create an account on PRYSM following the instruction in email, redeem the digital version of purchased garment in available digital environments and enjoy the ride! You can also browse the other products available in our ecosystem, check free AR filters and play with your avatar!
If you would like to learn about virtual environments and the technology we are using, head to our Knowledge Base for more information.

How can I create account?

Currently everyone can create a free account on PRYSM.

– If you purchased a physical item:
You can create an account with the first phygital purchase following the instructions at the email with the details to access the platform.

– If you did not purchase a physical item:
You can head to log in and create your account in the easiest way just using your email address. Make sure to use the same email address for your next purchases so our platform can identify you easily.

What is Wardrobe Section?

In Wardrobe section you can see all the items you have purchased and redeemed. If you haven’t purchased anything, you will be able to see free items created by PRYSM ecosystem.

NFC and QR code, how to scan?

To ensure the authentication, you can use NFC tag or QR code depending on the brand that is normally located at the tag of the garment or on the bottom part of it. If it is an NFT tag, you just need to unblock your phone and navigate it closer to the tag, the message to open the page will pop up as notification. In case of QR, you need to scan the code with your phone camera and follow the instructions.
If you have questions about NFC tags, read this article.

What virtual platforms I can access via PRYSM?

We provide integrations with Instagram, TikTok, Snapchat, Ready Player Me ecosystem, Zepeto and Roblox.

How to use the item in the metaverse?

Once your digital garments are in the metaverse, you can dress your avatar in them. The process for doing this varies depending on the metaverse platform, but it’s usually a straightforward drag-and-drop or selection process. After dressing your avatar in digital fashion, you can start interacting with others in the metaverse. Your avatar’s appearance, including its clothing, is how you’ll express yourself to others.

How can I receive new AR filters for my garment?

If you have an account with PRYSM, you might expect free activations from community artists and brands in our ecosystem! Even if you haven’t purchased any physical item yet, you will still be eligible to many free drops.
Check here different types of AR filters we offer to our community (link to the knowledge base).

How can I see when the digital version of my garment was redeemed?

You should navigate to your Wardrobe and select the garment you would like to see information for. At the product page, if you are logged in, you would need to click ‘Information’.

Can I order items directly on PRYSM?

Currently you cannot purchase any products on PRYSM however we are working everyday on making your journey more fun and exciting with us!

Can I purchase the digital version only?

Currently you can only purchase physical products at our partner brands websites and locations.

Can I customize my avatar on PRYSM?

Currently we do not support avatar customization in this version. Subscribe to our newsletter to stay updated with our new releases and be the first one to know about new functionalities!

Just got my garment: what’s next?

You just purchased your outfit, congratulations! Now you need to create an account on PRYSM following the instruction in email, redeem the digital version of purchased garment in available digital environments and enjoy the ride! You can also browse the other products available in our ecosystem, check free AR filters and play with your avatar!
If you would like to learn about virtual environments and the technology we are using, head to our Knowledge Base for more information.

How can I create account?

Currently everyone can create a free account on PRYSM.

– If you purchased a physical item:
You can create an account with the first phygital purchase following the instructions at the email with the details to access the platform.

– If you did not purchase a physical item:
You can head to log in and create your account in the easiest way just using your email address. Make sure to use the same email address for your next purchases so our platform can identify you easily.

What is Wardrobe Section?

In Wardrobe section you can see all the items you have purchased and redeemed. If you haven’t purchased anything, you will be able to see free items created by PRYSM ecosystem.

NFC and QR code, how to scan?

To ensure the authentication, you can use NFC tag or QR code depending on the brand that is normally located at the tag of the garment or on the bottom part of it. If it is an NFT tag, you just need to unblock your phone and navigate it closer to the tag, the message to open the page will pop up as notification. In case of QR, you need to scan the code with your phone camera and follow the instructions.
If you have questions about NFC tags, read this article.

What virtual platforms I can access via PRYSM?

We provide integrations with Instagram, TikTok, Snapchat, Ready Player Me ecosystem, Zepeto and Roblox.

How to use the item in the metaverse?

Once your digital garments are in the metaverse, you can dress your avatar in them. The process for doing this varies depending on the metaverse platform, but it’s usually a straightforward drag-and-drop or selection process. After dressing your avatar in digital fashion, you can start interacting with others in the metaverse. Your avatar’s appearance, including its clothing, is how you’ll express yourself to others.

How can I receive new AR filters for my garment?

If you have an account with PRYSM, you might expect free activations from community artists and brands in our ecosystem! Even if you haven’t purchased any physical item yet, you will still be eligible to many free drops.
Check here different types of AR filters we offer to our community (link to the knowledge base).

How can I see when the digital version of my garment was redeemed?

You should navigate to your Wardrobe and select the garment you would like to see information for. At the product page, if you are logged in, you would need to click ‘Information’.

Can I order items directly on PRYSM?

Currently you cannot purchase any products on PRYSM however we are working everyday on making your journey more fun and exciting with us!

Can I purchase the digital version only?

Currently you can only purchase physical products at our partner brands websites and locations.

Can I customize my avatar on PRYSM?

Currently we do not support avatar customization in this version. Subscribe to our newsletter to stay updated with our new releases and be the first one to know about new functionalities!

Knowledge base
AR filters

Thanks to the accessibility of AR development platforms, there’s an extensive array of AR filter formats to explore within PRYSM ecosystem. These formats span from straightforward face filters to intricate 3D models. Here’s a compilation of some of our preferred AR filter formats:

Face Filters
Face filters are predominantly employed on social media platforms to alter facial features.

World Effects
World effects introduce 3D objects into the surroundings using the rear camera.

Portals
Portal filters transport you to entirely new digital environments through a virtual doorway.

Product Try-Ons
Users can virtually test out consumer products like hats, glasses, jewelry, and clothing, visualizing them on themselves.

NFC technology

NFC (near-field communication) chips are tiny data containers that connect physical garments / shoes / accessories to digital content just like QR codes. NFC operates within a short range, usually just a few centimeters. When an NFC-capable device like a smartphone gets close to an NFC tag or another compatible device, it creates a connection and allows data to move between them. This makes it easy for customers to access information, make payments, or interact with digital content by merely tapping their devices on NFC tags or scanning NFC codes on products or marketing materials.

What is the metaverse?

The metaverse is a concept that refers to a persistent three-dimensional virtual environment, in which people can interact with each other and with digital objects in a manner similar to real-life interaction. It is conceived as a kind of immersive internet where people can create, share, work and socialize. The metaverse could include different technologies, such as virtual reality, augmented reality and virtual worlds, offering immersive and engaging experiences.

What is metaverse potential?

There are several areas where the metaverse could have a significant impact:

  • Communication and socialization: The metaverse could allow participants to interact and connect with people from all over the world in a shared virtual environment. This could overcome geographical and cultural barriers, providing a meeting place for richer cultural, social and communicative exchanges.
  • Work and learning: The metaverse could revolutionize the way people work and learn, providing the opportunity to collaborate more effectively in projects, sharing knowledge and skills in a more interactive and engaging way.
  • Immersive experiences: The metaverse can be a vehicle for the exploration of virtual worlds and participation in experiences not possible in real life. For example, it could be used for training in areas such as medicine, architecture and automotive driving, allowing users to acquire practical skills in a safe and simulated environment.
  • Digital economy: The metaverse could create a digital economy in which users can create, exchange and sell virtual goods. This could open up opportunities for entrepreneurs in the field of design, digital art, virtual experiences and events, and much more.
How and for what purpose do fashion brands use metaverse?

Examples of different uses: 

  • The metaverse can be used as a platform to explore and experiment with new designs and styles without physical limitations. Designers can create advanced and unique virtual dresses, which may be too complex or expensive to produce in real life. This allows them to express their creativity to the fullest and to offer consumers a wide range of choices.
  • expand the networking: create virtual fashion communities, where fashion enthusiasts can connect, share ideas, inspire each other and even collaborate on projects.
  • create immersive virtual shopping experiences, giving users the chance to try on clothes, accessories and makeup virtually without having to touch or wear them physically.
  • metaverse allows fashion brands to expand their reach and engage a global audience. Virtual catwalks and fashion events can reach an unlimited number of viewers around the world, allowing brands to achieve greater visibility and interact directly with consumers from across the globe.
Are there already examples of fashion brands in the metaverse?

There are examples of fashion brands that have embraced the metaverse and have started to create a virtual presence to interact with their customers. Some examples include:

  • Gucci: Gucci has partnered with The Roblox Corporation to create a virtual experience within Roblox’s metaverse called “Gucci Garden Experience”. Users can visit the virtual Gucci Garden, discover the latest collections and participate in virtual events.
  • Louis Vuitton: The luxury brand Louis Vuitton has launched a video game called “Endless Runner”, available on mobile devices, in which players can virtually navigate through the iconic boutique of the maison in Paris to collect products from fashion collections.
  • Balenciaga: Balenciaga has created a virtual collection, called “Afterworld: The Age of Tomorrow”, presented through a video game in which users can explore a virtual world and interact with clothing digit
  • Burberry: Burberry partnered with the mobile game “Honor of Kings” to create a virtual experience where players can customize their avatars with brand-inspired outfits and accessories.

 

AR filters

Thanks to the accessibility of AR development platforms, there’s an extensive array of AR filter formats to explore within PRYSM ecosystem. These formats span from straightforward face filters to intricate 3D models. Here’s a compilation of some of our preferred AR filter formats:

Face Filters
Face filters are predominantly employed on social media platforms to alter facial features.

World Effects
World effects introduce 3D objects into the surroundings using the rear camera.

Portals
Portal filters transport you to entirely new digital environments through a virtual doorway.

Product Try-Ons
Users can virtually test out consumer products like hats, glasses, jewelry, and clothing, visualizing them on themselves.

NFC technology

NFC (near-field communication) chips are tiny data containers that connect physical garments / shoes / accessories to digital content just like QR codes. NFC operates within a short range, usually just a few centimeters. When an NFC-capable device like a smartphone gets close to an NFC tag or another compatible device, it creates a connection and allows data to move between them. This makes it easy for customers to access information, make payments, or interact with digital content by merely tapping their devices on NFC tags or scanning NFC codes on products or marketing materials.

What is the metaverse?

The metaverse is a concept that refers to a persistent three-dimensional virtual environment, in which people can interact with each other and with digital objects in a manner similar to real-life interaction. It is conceived as a kind of immersive internet where people can create, share, work and socialize. The metaverse could include different technologies, such as virtual reality, augmented reality and virtual worlds, offering immersive and engaging experiences.

What is metaverse potential?

There are several areas where the metaverse could have a significant impact:

  • Communication and socialization: The metaverse could allow participants to interact and connect with people from all over the world in a shared virtual environment. This could overcome geographical and cultural barriers, providing a meeting place for richer cultural, social and communicative exchanges.
  • Work and learning: The metaverse could revolutionize the way people work and learn, providing the opportunity to collaborate more effectively in projects, sharing knowledge and skills in a more interactive and engaging way.
  • Immersive experiences: The metaverse can be a vehicle for the exploration of virtual worlds and participation in experiences not possible in real life. For example, it could be used for training in areas such as medicine, architecture and automotive driving, allowing users to acquire practical skills in a safe and simulated environment.
  • Digital economy: The metaverse could create a digital economy in which users can create, exchange and sell virtual goods. This could open up opportunities for entrepreneurs in the field of design, digital art, virtual experiences and events, and much more.
How and for what purpose do fashion brands use metaverse?

Examples of different uses: 

  • The metaverse can be used as a platform to explore and experiment with new designs and styles without physical limitations. Designers can create advanced and unique virtual dresses, which may be too complex or expensive to produce in real life. This allows them to express their creativity to the fullest and to offer consumers a wide range of choices.
  • expand the networking: create virtual fashion communities, where fashion enthusiasts can connect, share ideas, inspire each other and even collaborate on projects.
  • create immersive virtual shopping experiences, giving users the chance to try on clothes, accessories and makeup virtually without having to touch or wear them physically.
  • metaverse allows fashion brands to expand their reach and engage a global audience. Virtual catwalks and fashion events can reach an unlimited number of viewers around the world, allowing brands to achieve greater visibility and interact directly with consumers from across the globe.
Are there already examples of fashion brands in the metaverse?

There are examples of fashion brands that have embraced the metaverse and have started to create a virtual presence to interact with their customers. Some examples include:

  • Gucci: Gucci has partnered with The Roblox Corporation to create a virtual experience within Roblox’s metaverse called “Gucci Garden Experience”. Users can visit the virtual Gucci Garden, discover the latest collections and participate in virtual events.
  • Louis Vuitton: The luxury brand Louis Vuitton has launched a video game called “Endless Runner”, available on mobile devices, in which players can virtually navigate through the iconic boutique of the maison in Paris to collect products from fashion collections.
  • Balenciaga: Balenciaga has created a virtual collection, called “Afterworld: The Age of Tomorrow”, presented through a video game in which users can explore a virtual world and interact with clothing digit
  • Burberry: Burberry partnered with the mobile game “Honor of Kings” to create a virtual experience where players can customize their avatars with brand-inspired outfits and accessories.

 

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